Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information on our mobile game engine platform.

Effective Date: January 15, 2025 | Last Updated: March 10, 2025

Introduction and Data Controller

Rivon Skill ("we," "us," or "our") operates rivonskill.it.com and provides mobile game engine development services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

As the data controller, Rivon Skill is responsible for determining the purposes and means of processing your personal data. Our registered office is located at 114 Ulitsa Zhukeyeva-Pudovkina, Bishkek, Kyrgyzstan. We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect

Personal Information

When you interact with our platform, we may collect various types of personal information. This includes information you provide directly and information we collect automatically through your use of our services.

Contact information such as name, email address, and phone number when you register or contact us
Account credentials including username and encrypted password for platform access
Profile information including professional background, company details, and development preferences
Communication data from emails, support tickets, and platform messages
Payment information including billing address and transaction history (payment card details are processed by third-party providers)
Project data and game development assets you upload or create using our platform

Technical Information

We automatically collect certain technical information to improve our services and ensure platform security. This data helps us understand how users interact with our platform and identify potential issues.

Data Type Information Collected Purpose
Device Information IP address, browser type, operating system, device identifiers Security, analytics, technical support
Usage Data Pages visited, features used, session duration, click patterns Service improvement, user experience optimization
Performance Data Loading times, error logs, system performance metrics Technical optimization, bug fixes

How We Use Your Information

We use the collected information for various legitimate business purposes to provide and improve our mobile game engine services. Our processing activities are based on legal grounds including contract performance, legitimate interests, and legal compliance.

Primary Uses

Account management and user authentication

Providing technical support and customer service

Processing payments and maintaining billing records

Delivering platform features and game development tools

Sending service-related communications and updates

Secondary Uses

We may also use your information for analytics, marketing communications (with your consent), security monitoring, and legal compliance. We analyze usage patterns to improve our platform and develop new features that better serve our game developer community.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. However, we may share your information in specific circumstances outlined below, always ensuring appropriate safeguards are in place.

Service Providers

We work with trusted third-party service providers who assist us in operating our platform and providing services to you. These providers include cloud hosting services, payment processors, email service providers, and analytics platforms. All service providers are contractually bound to protect your information and use it only for the specified purposes.

Legal Requirements

We may disclose your information when required by law, to protect our rights and property, to ensure user safety, or to comply with legal processes. This includes cooperation with law enforcement agencies and regulatory authorities when legally obligated to do so.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational measures designed to ensure data integrity and confidentiality.

End-to-end encryption for data transmission using industry-standard protocols
Secure server infrastructure with regular security updates and monitoring
Access controls and authentication systems to restrict data access to authorized personnel only
Regular security audits and vulnerability assessments
Employee training on data protection and security best practices
Incident response procedures for potential security breaches

Your Rights and Choices

Under applicable privacy laws, including GDPR, you have specific rights regarding your personal data. We respect these rights and provide mechanisms for you to exercise them. You can manage many of these preferences through your account settings or by contacting us directly.

Data Subject Rights

Right to Access: Request information about what personal data we hold about you

Right to Rectification: Correct inaccurate or incomplete personal data

Right to Erasure: Request deletion of your personal data under certain circumstances

Right to Portability: Receive your data in a structured, machine-readable format

Right to Restrict Processing: Limit how we use your personal data

Right to Object: Object to processing based on legitimate interests

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may need to verify your identity before processing certain requests. There is no fee for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purpose for which it was collected.

Retention Periods

Account information: Retained while your account is active and for 3 years after account closure
Transaction records: Retained for 7 years for accounting and tax purposes
Support communications: Retained for 2 years after resolution
Usage analytics: Aggregated and anonymized data may be retained indefinitely
Marketing communications: Retained until you unsubscribe or object

International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions from the European Commission.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze platform usage, and provide personalized content. You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. For significant changes, we may provide additional notice through email or platform notifications.

Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately so we can take appropriate action to remove the information.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]

Phone: +996 312 570 489

Address: 114 Ulitsa Zhukeyeva-Pudovkina, Bishkek, Kyrgyzstan

Data Protection Officer: Available upon request